Every renewal, checked before it charges and after. We flag the charges that shouldn’t go out and the ones that should have, so you keep what you’re owed and lose nothing to refunds.
Four checks around every billing cycle. Each finding is either confirmed by your own records or marked for review. Nothing gets guessed.
Every queued renewal checked against the subscriber’s own record, while there’s still time to fix it.
What actually went out, compared with what should have.
Price changes and app switches are where billing breaks.
A statement you can hand to finance, and a record for disputes.
Your subscription app runs the billing, so it’s also grading its own work. It’s good at the billing. Most mistakes come from the gaps around it, and nobody is watching those.
Every renewal ends up with exactly one stamp. Only “Caught” goes into the money total. Anything uncertain is marked for your review and never counted.
Next step: cancel the queued charge in Recharge before Thursday’s run. We confirm the fix on the next sync, and the case only closes when the data shows it.
WHAT WE COULDN’T SEE: 4% had partial records, 2% were prepaid gifts outside coverage. One confirmed case was still open at sign-off.
Moving from Recharge to Loop, or anywhere else, is when billing breaks worst. For a cycle or two, both apps can bill the same person, or neither does. We match every old subscriber to their new one and follow them through their first renewal on the new app.
The match is checked on a sample before we state how good it is, and you get told when it’s safe to switch off the old app.
From the day you connect, every subscription change is written to a tamper-evident log: cancels, skips, price changes, charges and refunds, each with the time it happened and the time we saw it. Missed webhooks get caught by a nightly re-check.
It’s also where your dispute evidence comes from. See the evidence packet ↓
Pull up an evidence packet for any charge, built from the record kept since the day you connected: what they agreed to, what they were told, what they did, and what was charged and delivered. It’s sorted by the card network’s reason code, so you see exactly what the bank will look for.
It tells you when you’d lose. If a customer cancelled before the charge, the packet says so, and you refund instead of wasting time on a dispute you can’t win.
Card issuers decide disputes, and they can weigh things we can’t see. We hand you the file; we don’t promise the outcome.
Ferret Ledger is new, and I’m taking a small number of founding stores so every one gets my full attention.
hello@ferretledger.com →Your first check is free, with no card. Then 30 days of daily monitoring, free. After that, one monthly fee based on how many active subscriptions you have, never on what we find. We never take a cut of your revenue or get paid by billing apps.
Prices in USD. Bigger? Scale is $399/month for up to 20,000 subscriptions, and Enterprise starts at $799/month. Our first ten paying brands get 50% off for 12 months. Full pricing →
No. Access is read-only. It can’t change prices, cancel subscriptions, refund or charge anyone. You make fixes in your own app, and we confirm them from the data.
Recharge and Loop on Shopify today. Stripe connects in one click from app.ferretledger.com/connect/stripe. Use something else? Tell us in the form. It decides what we build next.
Your app runs the billing and it’s good at it. But it can’t independently check itself, and most mistakes come from the gaps around it: late cancels, manual edits, price changes and app switches.
You get a report showing what was checked and what we couldn’t see. No findings means nothing was wrong in those records. It isn’t a promise that nothing could ever go wrong.
We read only what the checks need, never sell it, and delete it when you ask or leave. You get the data agreement before you connect anything.
Ferrets get into the gaps nobody else looks in. That’s the job.